Booking Procedure

Booking Procedure is not a booking agent and does not charge any commission or service fees to users of this site. You deal directly with the accommodation and other service providers advertised on this site. Please contact the establishments directly using the contact details provided.

You can send a booking enquiry or contact accommodation providers by telephone or email whichever is more convenient for you. You can then make your own payment arrangements with the establishment either via their own secure online booking facilities or other payment methods as preferred by yourselves and the establishment.

Deposits & Cancellations
It is standard practise inĀ East Africa for service provider to request a deposit in order to secure a booking. The amount of the deposit could be up to 50% of the service cost, depending upon the policy operated by the provider. Cancellations of bookings usually incur a fee or loss of deposit. Cancellation terms are set by the service provider and vary from provider to provider. Cancellation terms will be notified to customers when making the reservation.